We aim to process and ship orders within 3-7 business days. However, orders may ship sooner depending on the time of year, with some orders shipping the same or next day. For the most accurate current processing time, please contact us.

Don’t worry—this is normal! Some items are processed at different speeds or locations, so they may arrive separately. Rest assured, the rest of your order is on its way!

The list of restricted countries may change depending on world events, but for now, we don’t ship to the following destinations: 

Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, Syria, North Korea.

Yes, customers are responsible for paying any customs or import taxes that may apply. Also note: We are not responsible for any potential delays due to customs.

We accept returns within 30 days of delivery. Customers are responsible for return shipping fees and any loss of value if the item is not returned in its original condition. Forced returns will not be accepted.

You may cancel your order within 24 hours of purchase, provided your package has not yet been shipped. For cancellation requests, please contact us at as soon as possible.

Due to the nature of digital products, all sales are final, and we do not offer returns, refunds, or exchanges on digital items. If you experience any issues with your download or have trouble accessing your file, please contact us, and we’ll be happy to assist you!

We do not currently offer exchanges. To keep things simple and efficient, we offer returns instead of exchanges. If you'd like a different item, please place a new order after your return is processed. This helps us serve you faster!

We want you to be fully satisfied with your purchase. If you encounter any issues with your order, please contact us. Be sure to include your order number and photos of the issue, and we’ll be happy to assist you.

We leave the printing of beautiful products to professionals. Each printing partner we work with is carefully selected, tested, and sampled to ensure you receive only the highest quality items!

We primarily use printers based in the United States and love to support family-owned and operated businesses.

Yes! We take pride in creating only original art. Our designs are hand-illustrated, often include hand lettering, and are crafted to be truly unique. Any additional elements, like specific text fonts, are fully licensed for commercial use.

We’re proud to partner with many independent brick-and-mortar stores and online retailers. These are legitimate businesses that support our work. ❤️ Visit our About Us page to find an authorized retailer near you!

If you find our designs on Redbubble, Etsy shops that are NOT affiliated with MidnightDoorStudio, or in large sticker packs on Amazon, they have been stolen from us and potentially other artists—please exercise caution. If a business is selling the design as if it were their own, it has been stolen from us.

If you're unsure whether you're purchasing from an authorized retailer, please contact us, and we’ll be happy to verify it for you.